y88 Terms and Conditions — Platform Rules & Policies

1Acceptance of Terms

By creating an account on y88 or using any part of the platform — including sports betting, slot games, fish games, live casino, or the VIP programme — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form the complete agreement between you and y88 and govern all activity on your account.

If you do not agree with any part of these terms, you should not register or continue using the platform. Continued use of y88 following any update to these terms constitutes acceptance of the revised version.

2Eligibility

You must meet the following conditions to register and maintain an account on y88:

• You must be at least 18 years of age. y88 does not allow persons under 18 to register or participate in any gaming activity on the platform under any circumstances.
• You must be accessing the platform on your own behalf and not acting as an agent for another person.
• You must not have been previously excluded or banned from y88 for any reason.
• You must not be using the platform from a jurisdiction where accessing online gaming services is prohibited by applicable law.
• You must be capable of entering into a legally binding agreement.

y88 reserves the right to request proof of age at any point. If a player is found to be under 18, the account will be closed immediately, all funds will be withheld pending investigation, and the matter may be escalated as required. Age verification is taken seriously and is not a formality.

3Account Registration

Each individual may hold one account only on y88. Multiple accounts — whether created under the same identity, the same device, the same IP address, or the same payment method — are not permitted. Where duplicate accounts are identified, y88 may close all associated accounts and void any pending balances or active bonuses.

When registering, you are required to provide accurate and complete information. This includes your real name, a valid contact number, and a functional email address. Providing false registration details is a breach of these terms and may result in account suspension and forfeiture of funds.

• You are solely responsible for all activity that occurs under your account.
• Your login credentials must be kept private at all times. Do not share your password with anyone.
• If you believe your account has been accessed without your authorisation, contact y88 support immediately via live chat.
• y88 will never ask for your password through email, chat, or any other channel. Any such request should be treated as suspicious.

Account ownership is non-transferable. Selling, gifting, or otherwise transferring your y88 account to another person is prohibited and will result in permanent closure of the account.

4Deposits and Withdrawals

All transactions on y88 — deposits and withdrawals — are processed in PKR (Pakistani Rupee). The platform supports the following payment methods: JazzCash, Easypaisa, Raast, direct bank transfer, debit/credit cards, and mobile wallets where available.

Deposits:

• Minimum deposit amounts vary by payment method and are displayed at the time of deposit.
• Deposits are credited to your account balance promptly, typically within minutes for JazzCash and Easypaisa transactions.
• y88 does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposits must come from accounts or payment methods in your own name. Third-party deposits are not accepted.

Withdrawals:

• Withdrawal requests are processed to the same payment method used for the most recent deposit, where possible.
• Withdrawals require that any active bonus wagering requirements have been fully met before processing.
• Standard withdrawal processing times are typically same-day for amounts within normal limits. Larger amounts or first-time withdrawals may require additional verification.
• VIP members at Silver tier and above benefit from expedited or priority withdrawal processing.
• y88 reserves the right to conduct identity verification before processing withdrawal requests. This is standard procedure and is not a reflection of account standing.

5Bonuses and Promotions

y88 offers a range of bonuses and promotional offers including welcome bonuses, reload bonuses, cashback promotions, and cricket/PSL event-specific offers. All bonuses are subject to the following general conditions unless the specific promotion states otherwise:

• Wagering requirements apply to all bonus funds. The required rollover multiplier is stated clearly on each promotion page before you opt in. Bonus funds cannot be withdrawn until the wagering requirement is fully met.
• Bonuses are credited in PKR and contribute to your bonus balance separately from your real-money balance. Real-money funds are used first unless otherwise specified.
• Each promotion is available once per eligible account unless explicitly stated as recurring. Attempting to claim the same promotion multiple times via duplicate accounts will result in forfeiture of bonus funds and possible account suspension.
• y88 reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled after opt-in, any bonus already credited will remain valid under its original terms.
• Bonuses obtained through fraudulent means — including use of multiple accounts, abuse of referral mechanics, or coordinated wagering to exploit bonus terms — will be voided without notice.
• Maximum withdrawal amounts from bonus winnings may apply and are stated in individual promotion terms.

y88 is committed to writing bonus terms that are readable and fair. If you have a question about how a specific bonus works before opting in, contact support via live chat for a plain-English explanation before claiming.

6Sports Betting Rules

The sports betting section of y88 covers cricket, Pakistan Super League (PSL), T20 internationals, football, esports, and other sports as made available on the platform. The following rules apply to all sports bets placed on y88:

• Bet acceptance: All bets are subject to acceptance by y88. Odds displayed on the platform are the odds at which the bet is accepted. In fast-moving live betting markets, there may be slight differences between the odds displayed and those at which the bet is finally accepted; any such difference will be shown before confirmation.
• Settled bets: Once a bet is settled, the outcome is final. Enquiries about settled bets may be submitted to support within 72 hours of settlement.
• Voided bets: If an event is cancelled, postponed beyond a defined threshold, or otherwise cannot be settled, bets on that event will be voided and stakes returned to your account balance in PKR.
• PSL and cricket-specific rules: For Duckworth-Lewis-Stern (DLS) method outcomes in rain-affected matches, settled results follow the officially declared result. Bets placed on individual player performance markets that cannot be resolved due to match abandonment will be voided.
• Maximum stake and payout limits apply per bet and per event. Limits are displayed at the time of bet placement and may vary by sport, market, and account tier.
• In-play betting: Live bet acceptance is subject to market availability and real-time risk management. y88 reserves the right to suspend in-play markets at any time without prior notice.
• Error in odds: If a bet is accepted at odds that are clearly erroneous due to a technical error or human error, y88 reserves the right to void the bet and return the stake. Players will be notified in such cases.

7Casino and Game Rules

y88's game catalogue includes slot games, fish games, and live casino tables provided by third-party game studios. The following conditions apply to all casino and game play:

• All games on y88 use certified Random Number Generator (RNG) technology where applicable. Live casino tables use real dealers operating under standard casino rules.
• Game results are final once the round is completed. Technical issues mid-round that prevent completion may result in the round being voided and the stake returned, at y88's discretion.
• Each game has an individual Return to Player (RTP) percentage, which is available in the game's information panel. RTP figures reflect long-term statistical performance and are not a guarantee of individual session outcomes.
• Fish game rules — including weapon selection, multipliers, and special target rules — are governed by the specific game provider's rules, which are accessible within the game interface.
• Maximum bet limits per round are set by the game provider and displayed within the game. Attempting to circumvent bet limits through coordinated play or technical manipulation is prohibited.
• y88 is not responsible for losses arising from network disconnections or device failures during game play. Where a disconnection results in a bet being unresolved, the platform will resolve it based on the game's outcome at the time of disconnection.

8VIP Programme

The y88 VIP programme operates across five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Membership is automatic — every registered player starts at Bronze — and progression is based on cumulative wagering activity over rolling periods.

• VIP tier status and associated benefits — including cashback percentage, withdrawal priority, and exclusive offers — are reviewed and updated on a regular basis in line with account activity.
• Cashback credited through the VIP programme is paid in PKR and is available for withdrawal without additional wagering requirements unless stated otherwise in specific VIP tier terms.
• y88 reserves the right to adjust VIP tier thresholds, cashback rates, and programme benefits at any time. Players will be notified of material changes to the VIP programme in advance.
• VIP benefits are personal to the account holder and may not be transferred. Abuse of VIP benefits — including artificial wagering to inflate tier status — will result in removal from the programme and potential account suspension.
• Diamond tier members have access to a dedicated account manager. Contact details for dedicated managers are provided directly upon reaching Diamond status.

Full details of the VIP programme tiers, benefits, and progression criteria are available on the VIP page.

9Account Suspension and Termination

y88 reserves the right to suspend, restrict, or permanently close any account where there is reasonable evidence of the following:

• Provision of false or misleading registration information
• Operation of multiple accounts by the same individual
• Fraudulent deposit or withdrawal activity
• Abuse of bonuses or promotional offers
• Coordinated or collusive betting activity designed to manipulate outcomes or exploit the platform
• Use of automated software, bots, or scripts to interact with the platform
• Any behaviour that y88 reasonably considers to be harmful to the integrity of the platform or other users

Where an account is suspended pending investigation, access to the account will be restricted but funds will be held securely. The outcome of the investigation will determine whether the account is reinstated or permanently closed and whether funds are returned.

If you wish to close your account voluntarily, contact y88 support via live chat. Account closure requests are processed within one business day. Any real-money balance at the time of closure will be returned via your registered payment method in PKR after standard verification.

10Responsible Gaming

y88 is an entertainment platform for adults. Gaming should be enjoyable and should fit comfortably within your personal budget. If you find that gaming is causing financial stress, affecting your daily routine, or no longer feels like entertainment, it is important to take action.

The following tools are available to all y88 account holders:

• Deposit limits: Set a daily, weekly, or monthly deposit cap on your account. Once a limit is set, it takes effect immediately and can only be decreased without delay. Increases to limits require a cooling-off period.
• Session reminders: Configure time alerts that notify you when you have been playing for a set duration.
• Self-exclusion: Request a temporary or indefinite self-exclusion. During a self-exclusion period, your account will be locked and you will not receive promotional communications. Self-exclusion cannot be reversed before the set period ends.

y88 does not offer credit and does not encourage players to chase losses. If you need to speak to someone about gaming habits, please reach out to y88 support or visit the Responsible Gaming page for further guidance. All players using these tools are treated with full confidentiality.

11Privacy and Data

y88 collects and processes personal data as required to operate the platform, process transactions in PKR, and provide customer support. The types of data collected include registration information, transaction history, device and connection data, and communication records with support.

• Personal data is not sold or shared with third parties for marketing purposes without your consent.
• Transaction data is retained as required for operational and record-keeping purposes.
• y88 uses industry-standard encryption to protect data in transit and at rest.
• You have the right to request a copy of the personal data held on your account, and to request correction of any inaccurate information.

Full details of how y88 collects, uses, and protects your personal information are set out in the Privacy Policy, which forms part of these Terms and Conditions by reference.

12Changes to These Terms

y88 may update these Terms and Conditions from time to time. When material changes are made, registered players will be notified via the email address associated with their account or through a notification displayed upon next login. The updated terms will also be published on this page with a revised effective date.

Continued use of the platform after the effective date of any revision constitutes acceptance of the updated terms. If you do not agree to a revised version of the terms, you should contact support to request account closure before the effective date where possible.

y88 recommends reviewing these terms periodically to stay informed of any changes that may affect your use of the platform. The most current version of the Terms and Conditions is always available at y88.bz/terms-conditions.